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Patrick G Howard's Experience:
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Network Project / Program Manager at Ericsson
May 2011 - March 2014 | Spring, Texas-> Supervised projects from start to finish, interacting with internal and external stakeholders. -> Defined project scope, assigned milestones and developed delivery plans that identified required material and human resources, assigned deliverables and ensured timely completion within budget. -> Facilitated collaboration and communication across functional areas of project status and deliverables, focusing on difficulties that have the potential to jeopardize key milestones. -> Solved challenges of diverse scope by analyzing and evaluating data, and demonstrating good judgment in implementing methods and techniques for a successful resolution. *** SELECTED ACCOMPLISHMENTS: *** {-} Developed automated Excel tool, to analyze large amounts of data and output to a meaningful report, freeing up two hours per week versus the previous manual method. {-} Created Excel report and charts to assist the reader in visualizing LOE and milestone intervals across 8,000 completed projects, allowing managers to accurately forecast workflow and resource needs.
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Business Coach & Consultant at The Syzygy Group
March 2007 - May 2011 | Tomball, Texas-> Coached clients on a variety of business topics - capital acquisition, business entity selection, business model selection, startup, networking, marketing, rescue. -> Consulted with aspiring entrepreneurs to help them define their business, financial and lifestyle goals, and introduce them to franchise and business opportunities that meet their objectives. -> Developed branding and online marketing strategies for new and existing business owners that are congruent with their mission, vision, values, culture and budget. *** SELECTED ACCOMPLISHMENT: *** {-} Devised the "100 Reasons to Choose(TM)" marketing system, which integrates online, on air and print media advertising, and gives employees talking points for use during customer facing interactions. This system produces a consistent message that binds the marketing pieces together, and provides sales staff with an arsenal of effective calls to action resulting in enhanced conversion rates.
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Technical Project Manager at Sprint Nextel
August 2005 - March 2007 | Houston, Texas-> Managed all first office application, general release software deployment and major equipment upgrade projects for the Mid South Area. -> Administered special programs including re-tuning radios for the FCC re-banding mandate, and several "get well" programs across the South Region. -> Synchronized planning, response and contingency efforts of stakeholders across multiple organizations, companies and agencies for emergencies in the South Region markets. *** SELECTED ACCOMPLISHMENT: *** {-} Managed the re-tuning of more than 10,000 base radios across the South Region, to comply with the frequency exchange agreement between Nextel and the Federal Communications Commission.
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Technical Project Manager at Nextel
May 2004 - August 2005 | Houston, Texas-> Managed all first office application, general release software deployment and major equipment upgrade projects for the Mid South Area. -> Administered special programs including retuning radios for the FCC re-banding mandate, and several "get well" programs across the South Region. -> Synchronized planning, response and contingency efforts of stakeholders across multiple organizations, companies and agencies for emergencies in the South Region markets.
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Manager, Fixed Network Engineering at Nextel
May 2001 - May 2004 | Houston, Texas-> Managed projects and programs in the Mid South Area, including software and equipment upgrades, as well as the construction and integration of new switches into the national network. -> Designed and implemented the least cost dialing and routing plan for the Mid South network. -> Engineered traffic and network based on actual and forecasted subscriber metrics.
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Senior Fixed Network Engineer at Nextel
August 2000 - May 2001 | Houston, Texas-> Managed projects and programs in the Mid South Area, including software and equipment upgrades, as well as the construction and integration of new switches into the national network. -> Designed and implemented the least cost dialing and routing plan for the Mid South network. -> Engineered traffic and network based on actual and forecasted subscriber metrics. *** SELECTED ACCOMPLISHMENT: *** {-} Developed an Access algorithm that gleaned new codes from the Bellcore Local Exchange Routing Guide each month, applied the Least Cost Routing paradigm, and created the proper switch instructions, which reduced technician data entry efforts by 240 hours each month across the Texas switches. It also created another unanticipated, but most welcome benefit when the application of this system reduced customer dial related trouble tickets to nearly zero.
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Fixed Network Engineer at Nextel
November 1997 - August 2000 | Dallas, Texas-> Managed projects and programs in the Mid South Area, including software and equipment upgrades, as well as the construction and integration of new switches into the national network. -> Designed and implemented the least cost dialing and routing plan for the Mid South network. -> Engineered traffic and network based on actual and forecasted subscriber metrics. *** SELECTED ACCOMPLISHMENT: *** {-} Developed and implemented the Least Cost Routing plan for the Nextel Texas switches. This plan employed vectored local, interexchange and interoffice trunking to reduce interconnection charges to the Public Switched Telephone Network. Implementation of the dial plan saved the company $6,800,000 during the first year.
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Interconnect Engineer at Nextel
May 1997 - November 1997 | Dallas, Texas-> Designed and provisioned hi-cap circuits in Texas and Oklahoma networks, including trunks, cell site T-1's, SONET rings and inter-switch OC-48. -> Provisioned Central Office Codes for Texas and Oklahoma markets. -> Facilitated 9-1-1 interconnection arrangements with local public safety agencies across Texas. *** SELECTED ACCOMPLISHMENT: *** {-} Developed the TEXSINS (TEXas Site Information System) database to track and manage site construction milestones, from beginning to on air date. This system allowed Nextel to meet their friendly subscriber launch date for the Texas markets.
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Interconnect Coordinator at Nextel
December 1996 - May 1997 | Dallas, Texas-> Designed and provisioned hi-cap circuits in Texas and Oklahoma networks, including trunks, cell site T-1's, SONET rings and inter-switch OC-48. -> Provisioned Central Office Codes for Texas and Oklahoma markets. -> Facilitated 9-1-1 interconnection arrangements with local public safety agencies across Texas.
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Litigation Support Paralegal at Self Employed
August 1991 - November 1996-> Coded documents for discovery for suit where land owners claimed that an oil company contaminated their aquifer. -> Created Access database to manage discovery for suit where more than 700 patients claimed that one hospital and more than 100 doctors committed insurance fraud. -> Coded documents for trial regarding a 40 year old dispute between an oil company and a government agency. -> Supervised team of paralegals that labeled and coded discovery for trial regarding a breach of partnership agreement between a major airline, a car rental company, two hotel companies and a travel reservation company.